APPLICATIONS

Digital assistants your customers will love

Dishwasher isn’t working? – Alexa knows the solution

Solve service cases without a service technician? The Empolis Smart Cloud provides service knowledge without programming. With assistants like Amazon Alexa, employees and consumers solve problems in a step-by-step manner by using speech recognition.

Services in use

EMPOLIS KNOWLEDGE PACKS

Expand the knowledge your digital assistants have with specialized terms and concepts

EMPOLIS DECISION TREES

Automatically walk through complex decisions and provide guided troubleshooting

EMPOLIS RESTFUL APIS

Develop your own applications quickly and easily and connect AI Services

Partner

Full Service Knowledge – Retrievable via the Self-service Portal

Intelligent search and guided troubleshooting – directly in CRM

The “Empolis Service Express for Salesforce” app enhances any Salesforce environment with intelligent knowledge management in the Empolis Smart Cloud. By simply opening a service case, Salesforce Service Cloud users have direct access to full enterprise knowledge – no matter where the files are stored.

Services in use

EMPOLIS KNOWLEDGE PACKS

Expand the knowledge your digital assistants have with specialized terms and concepts

EMPOLIS BOX

Consolidate globally distributed data silos and make them accessible for intelligent applications

EMPOLIS RESTFUL APIS

Develop your own applications quickly and easily and connect AI Services

Partner

Comprehensive repair shop service and repair processes

The Tweddle Group, a leading information and publication solution provider for the automotive industry, provides its customers with comprehensive service documents and repair scenarios straight to the shop.

Services in use

EMPOLIS BOX

Consolidate globally distributed data silos and make them accessible for intelligent applications

EMPOLIS DECISION TREES

Manage roles and ensure for secure access from external applications

EMPOLIS RESTFUL APIS

Develop your own applications quickly and easily and connect AI Services

Partner

TWEDDLE

SCHEDULE YOUR APPOINTMENT

Build your own prototype
in only 45 minutes

Let’s discover the potentials within your applications! Schedule your online appointment now with no obligation or costs and design a first prototype for your individual application together with our experts.